Terms & Conditions.
Please read carefully through all policies on this page before booking your experience with Sukha. By transferring your deposit you are agreeing that you have read and approved all terms & conditions stated below. Please do not hesitate to contact us in case of any upcoming questions. As we are a small and independent business thats puts a lot of love, work and care into our projects to make them happen we would like to thank you in advance for understanding our terms and conditions and that we are unable to offer any refunds on reservation deposits due to the non-recoverable payments that we must make in advance to secure the retreat.
The following terms and conditions apply to all use of Viktoria von Hof / Sukha retreats and events, facilities, workshops, and offerings, regardless of the location, time, or manner in which they are conducted, unless otherwise specified in additional contracts and to any person or party who has a commercial relation with Sukha. These terms & conditions are under copyright by Sukha.
BOOKINGS & RESERVATION DEPOSIT.
Reservations can be made by email, phone or booking document - please note that only by transferring your reservation deposit your spot is secured. You will receive a confirmation email which counts as contract between you and Sukha. Non-confirmed or unanswered inquiries are not guaranteed reservations and are subject to availability.
In order to secure your spot we kindly ask you for a reservation deposit of either 500€ or 50% depending on the retreat size. As soon as we have received your deposit or proof of payment a confirmation email will be sent out to you.
PAYMENT.
The remaining balance of the payment is due on our bank account no later than 6 weeks prior to the starting date of the specific retreat or event. In case we don’t receive your payment in time, we will have to let go of your reservation and will have to allocate the free spot to another participant. As mentioned above, We kindly remind you that the reservation deposit is not refundable once your booking is made.
Agreement and register forms must be signed as well as returned before the start of the retreat.
Please make sure that in case of third party transfer charges all additional costs will be covered by you in order to avoid a shortfall in the amount that we receive. The amount we charged for a retreat is the same amount which should be received by us.
CHANGE & CANCELLATION POLICY.
We kindly remind you that the reservation deposit is not refundable.
Of course you can always make changes in your booking (please do so in writing). But please be aware that we are a small company which is dependent on each booking. If you cancel last minute it’s very hard for us to fill the spot with a new participant. In that case the following rules apply:
You can change your participation to another retreat within one year up to 30 days prior to the intended starting date. Please get in touch with us via mail.
Cancellations made until 30 days before the starting date: 50% of the total amount refundable.
Cancellations made within less than 30 days before the retreat date: 100% of the full amount is NOT refundable; there are no exceptions.
Cancellations once the retreat has started: NO refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you.
In case of unforeseen circumstances that force us to cancel a retreat from our side — we will notify you as soon as possible and we will provide a FULL refund. Please note that we are not responsible for your own personal costs like travel expenses, visa fees, any absenteeism or untaken leave days, or any other costs associated with the preparation of your trip.
Please be aware that amendments sometimes have to be made in terms of teachers, schedules, other arrangements.
TRAVEL & HEALTH INSURANCE.
Travel insurance is not included in the price of the retreat. We highly recommend an additional purchase of an international travel insurance to provide the utmost protection, including Covid, and to prevent financial loss. It is your own responsibility to have an international health insurance that covers medical care in the specific country you’re traveling to as well as a transport home if need be. Any damage done to the premises where the retreat is held have to be covered by you. Please make sure to inform yourself in time at your local embassy or official government website about any travel restrictions e.g. visa requirements for the country you would like to travel to. It’s your own responsibility to take care about your visa / travel status in time.
You participate all classes, workshops and activities at your own risk. Depending on the level of your practice and physical as well as mental conditions it’s on you to listen to your body and to judge how far you can take your practice. Sukha is NOT liable for any physical injuries and/ or accidents within or outside the premises resulting from overdoing your physical fitness during or subsequent to the retreat. We do NOT guarantee any success in terms of physical and emotional healing and are NOT responsible for any mental illnesses. We are not liable for any loss or damage of your personal belongings.
HEALTH.
We care about your health. Please make sure to advise us beforehand about any health conditions, dietary requirements or injuries before you book. In case of any accidents, injury or discomfort during the retreat, contact us immediately.
We are not responsible nor liable for any retreat participant who contracts Covid before, during or subsequent to the retreat.
PRIVACY.
For your own benefit we highly encourage you to use as little screen time as possible. Please note that no phones are allowed in the shala or during any other meditation, practices, yoga classes or workshops that are being held. Please respect the privacy of other participants and do not take photos or videos of any other participants unless they have given their consent.
Please be kind and mindful to everyone whos involved in the retreat and treat people like you’d like to be treated as well. We are a safe space and would like everyone to have a great experience.
YOGA CLASSES. (Yoga Classes, Consultation)
Notes for appointments: if you need to cancel your appointment, we respectfully request 24hrs notice.
Policy: Any cancellation or reschedule made less than 24hrs will result in a cancellation fee. The amount of the fee will be equal to the reserved services.
LIABILITY.
Each client assures with the booking / payment or use of a service (retreat/ event/ workshop/ class) of Viktoria von Hof to take responsibility for his or her own actions. Viktoria von Hof does not guarantee any success in terms of physical and emotional healing as well as mental illnesses. Sukha / Viktoria von Hof is not liable for any injuries that may occur during or subsequent to a retreat / event/ workshop / yoga class. In case of acute physical or mental disorders, psychological or mental suffering, each participant is explicitly advised to consult a medical doctor in advanced.